Privacy policy and cookies

Data Protection (External) Policy

This is the statement of general policy and arrangements for: Longley Community Sports Club (LCSC).

For the purposes of the General Data Protection Regulation ("GDPR") and UK data protection laws, the controller is Longley Community Sports Club (the “Venue”) of Longley Road, Huddersfield, HD5 8JX.

This privacy policy sets out the way we process your personal data and we’ve created this privacy policy to make sure you are aware of how we use your data as a member of our tennis venue.

How we collect your information

We may collect your personal data in a few limited ways, namely:

Directly from you, when you fill in an application for membership, when you make enquiries on our website, or when you interact with us during your time as a member in various other ways (for example, where you enter a competition, renew your membership, sign up for a course or lessons).
From someone else who has applied for membership on your behalf (for example a family member or your tennis coach who has provided us with your contact details for that purpose).
From the LTA (for example, where the LTA passes on your details to us in connection with a complaint or query you have raised about our Venue).

The types of information we collect

We may collect the following types of personal data about you:

Contact and communications information, including your contact details (including email address (es), telephone numbers and postal address (es) and records of communications and interactions we have had with you).
Certain other information which you volunteer when making use of your membership benefits (for example, when making court bookings or making use of other Venue facilities).

We may also collect data about your health or medical conditions, where you have volunteered this (for example so that we can cater for you when you attend a Venue social event or a course/camp).

How we use personal data

Personal data provided to us will be used for the following purposes:
Administration of your Venue membership.
Fulfilment of orders for goods and services, including court bookings.
Administration of the Wimbledon ballot (only if you are also a member of the BTM).
Where this is necessary for the performance of a contract with you (including any written terms and conditions relating to your membership).
Research and statistical analysis about who is playing tennis in our Venue.
We may share contact details with other members, for example when arranging matches.
Communication about our Venue activities that we think may be of interest to you.
Storing your details on computer when making court bookings. This will be used for administration of the booking and will not be passed on externally.
Promoting our Venue and promoting goods and services of third parties (for example, equipment suppliers, operators of coaching courses, and organisers of tennis events) where we think this will be of interest to you.

Your marketing preferences

We will always respect your wishes in respect of what type of communications you want to receive from us and how you want to receive them. There are some communications, however, that we need to send you regardless of your marketing preferences in order for us to fulfil our contractual obligations to you as a member of our Venue. Examples of these essential service communications are:

Membership-related mailings such as your membership renewal reminder, notices of formal meetings and information about venue closures and holiday opening hours.

You are in control of how we communicate with you. You can update your choices and/or your contact details by contacting us using the details below:

Telephone: 01484 559019

Email: imogenjones500@vriginmedia.com

Post: Mrs I Jones, 42 Town End, Almondbury, Huddersfield HDXXXXXX

Sharing your information with others

We do not sell or share your personal data for other organisations to use, other than as set out below.

Personal data collected and processed by us may be shared with the following third parties, where necessary:

Our employees and volunteers, for the purposes of administering your membership and giving you access to the membership benefits to which you are entitled.
Our contractors and suppliers, including coaches, any provider of membership management services.

How long your information is kept

We keep your personal data only for as long as necessary for each purpose we use it. For most membership data, this means we retain it for so long as you have a valid Venue membership and for a period of six years after your last interaction with us (for accounting, tax reporting and record-keeping purposes).

Your rights

Under certain circumstances, by law you have the right to:

Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it.

You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below).

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes.
Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it. You can also withdraw your consent, where this is the basis for our processing your data (without affecting the lawfulness of our previous processing based on consent).

Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply.

Contact and complaints

If you have any queries about this privacy policy or how we process your personal data, or if you wish to exercise any of your legal rights, you may contact The Chairman, Mrs Bev Hey using the details below:

Email: bevhey@hotmail.co.uk

Telephone: 07403 685342

Post: Mrs B Hey, 16 Oak Tree Avenue, Scholes, Huddersfield, HD9 1SD

If you are not satisfied with how we are processing your personal data, you can make a complaint to the Information Commissioner. You can find out more about your rights under applicable data protection.

Use of Cookies.

Our website is built using the Squarespace platform and we use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance. The following describes the cookies we use on this site and what we use them for.

We use “session” cookies cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We will use the session cookies to: keep track of you whilst you navigate the website and enhance your user experience.

Here is a list of cookies we use and why:

Cookie Name: ss_cid

Duration: Two years.